FREE delivery on orders $36+ for Burnaby, Richmond & Vancouver every Sat/Sun or
pick-up every Fri/Sat. See schedule. Email contact.us@sveet.ca for other time/locations.

FREQUENTLY ASKED QUESTIONS

We currently offer the following with 2 days processing time:

  • Free Delivery for orders total $36 or more for the following location & schedule:
    • Burnaby, Richmond or Vancouver every Saturday or Sunday from 5pm – 10pm
  • Pick-up at our commissary kitchen in Vancouver (cut-off time: Tuesday or Wednesday by 10pm):
    • Vancouver: every Friday from 2pm – 6pm or Saturday from 4pm – 6pm
If the above arrangement doesn’t work for you, please email us at contact.us@sveet.ca and we’ll work out a time or location that works for you.

At our commissary kitchen: 118 W 6th Ave, Vancouver, BC, V5Y 1K6, Canada

On the pick-up day, you will receive a text message that your order is ready for pick-up. Once you arrive, please call us at our pick-up # 672-515-2078 so that we can bring your order out to the front.

We accept all of the following payments: Interac e-Transfer® for email orders, credit card and debit card through Square Payment.

Since our smoothies have more than 1 serving and over 25% of fruits, so our Amazake Smoothies are zero-rated or non-taxable under Canada Revenue Agency (CRA)’s beverage classification.

For fermented oat mylk, it’s tax inclusive.

Our Amazake Smoothies are frozen with a long shelf life but due to freezer burns, we suggest to consume within a month or 3 months for the freezies format. Since they are frozen, it is therefore important to keep them in your freezer until consumption. Once defrosted, they are good to consume within a day (24 hours).

If you are picking-up our products, we highly recommend you to bring or purchase an insulated cooler bag so that they are kept frozen/cold during travel.

Yes and No. Our ingredients are free from top allergens, such as dairy, soy, nuts, sesame seeds and gluten. However, we cannot guarantee that our smoothies are total allergen-free even when we take precautions as we are starting small and working in a licensed commissary kitchen at the moment. However, it is our goal to have our own facility so that we can declare allergen-free one day.

Our amazake is made of rice Koji and NOT sake lees, so it is a non-alcoholic beverage for all ages to enjoy. Nursing mom + kids* tested and approved!

* Ages from toddler to teens
Keeping everyone safe and healthy is our top priority as we don’t want to see anyone getting sick. We’re strictly following health + hygiene protocols to protect you and our employees at all times. Precautionary measures include: all employees will stay home when sick, wear masks, wear gloves when handling food and wash hands often throughout the day, keep distance, disinfect high touch surfaces often and no customers inside. We shall continue to monitor the situation daily and take guidance from the local health authorities.

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